Shipping (U.S. Only)
Closet de Win currently ships within the United States only.
All orders are carefully prepared and securely packaged to preserve the quality and condition of each item.
Orders are processed within 1–2 business days after payment is confirmed. Once shipped, tracking information will be provided.
Free Standard Shipping
Standard shipping is free for orders within the United States. Estimated transit time is 5–8 business days after shipment.
Transit estimates do not include the 1–2 business days needed to process your order. Delivery times are estimates and may vary depending on your location and carrier.
Signature Confirmation
For high-value items, a signature will be required upon delivery to ensure safe and secure receipt.
Returns
Clothing and Final Sale Items
All clothing items are final sale and are not eligible for returns or refunds. Items marked "Final Sale" are not eligible for return.
Eligible Return Requests
For eligible items that are not clothing or marked "Final Sale," your return request must be submitted within 24 hours of delivery confirmation. Once your return is approved, the item must be shipped back within 7 days of approval.
How to Request a Return
To request a return, email support@closetdewin.com within 24 hours of delivery confirmation. Please include your order number, the item you wish to return, and the reason for your request. Wait for return approval and shipping instructions before sending your item back.
- Each item is shipped with a Closet de Win security tag attached. Returns will only be accepted if the tag remains attached and untampered.
- Items must be returned in the same condition as received, with all original inclusions.
- Return shipping is the responsibility of the buyer.
For full return conditions and refund-processing details, please review our Refund Policy.
We recommend reviewing all photos and descriptions carefully before purchasing. If you have any questions, we are always happy to assist.